Taking care of your Today, to help you focus on your Tomorrow
More often than not OEMs have limited touchpoints with their customers. Without understanding the pulse of the customer and the way in which an industrial equipment is used in the plant, OEMs miss out on feedback to their innovation cycle.
Axcend’s managed services provide OEMs with the opportunity to strengthen their relationship with their customers.
Managed services provide product and systems support for both current and end of service life products. This while ensuring customer delight, provides the OEMs with critical insights into their products that are deployed.
Managed services also offer end-to-end maintenance and support of the critical IT-based peripheral systems.
What we offer
- 24/7 support services
- Remote monitoring
- Product life support
- Application hosting and management