CUSTOMER SUCCESS

Powering the after-sales service business of a pharma OEM with IoT-enabled visibility

 

Leading global pharmaceutical equipment OEM achieved 100% visibility and predictive insights into their equipment giving them the confidence to carve a new business model.


Our client - a leading global pharma equipment manufacturer and solution provider was looking to enhance their services business. They were offering inspection and supply chain fraud detection as a service and were looking to provide warranty and maintenance as a service.

They were looking for a solution that can enable them to provide maintenance services with a lean maintenance team.

In this success story, you can learn how Axcend’s OEM service enabled them to provide after-sales service with IoT-enabled visibility and remote monitoring abilities.

 

Get the detailed case study