By outsourcing your product maintenance and support to Axcend, you free your valuable resources from maintenance to concentrate on your core activities of innovation. Axcend supports the sustenance of the product life with customization, enhancements, localization, fixture of defects and service pack releases, freeing you to focus on your core competencies.

Axcend’s intensive framework for Product Maintenance and Support ensures that you benefit from reduced operational cost and rapid turnaround that improves your bottom line.

• L/L2/L3 support to customer base
• Help desk support for specific products and releases
• SLA management for installed base
• Application migration and field roll outs