Industry Segment

  • Power & Utility

Customer Type

  • OEM

Service

Technology

  • C#.Net, ASP, ASP.Net
  • Java, JavaScript
  • C++, VC++
  • MS Visual Basic
  • MS SQL Sever
  • Manual Testing
  • Quality Center

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Product development powered by technological expertise, together with understanding of end-user needs and market dynamics.

In the manufacturing space, application development plays a key role in not only making new systems work, but also in improving the performance of existing systems. As newer applications are built, improvements made and newer markets targeted, OEMs need to build and test not only for performance, but also for suitability. More often than not, even large organisations with in-house testing centres need the helping hand of an external agency.

When a US-based MNC needed a partner with the technological skill set to test their products, while also possessing the understanding of the end-user environment and market situation, they chose Axcend. That which began as a small offshore testing project later developed into a full-fledged ongoing development partnership is a testimony to Axcend’s commitment to delivering the best to our customers.

Client

The client is the electrical equipment manufacturing arm of a US-based energy solutions provider. Specialising in enterprise energy management solutions, the client helps control the cost, quality and reliability of energy worldwide.

Business Situation

The client was looking to outsource their entire range of projects for their Energy Management Systems products. They were keen on building an efficient system with zero defects where the development and testing requirements for each module were completed within the stipulated time while simultaneously reports defects and fixes bugs immediately. The client also wanted a system where reporting at the end of each test pass was possible so that they could make immediate corrective action, if necessary. This was a continuous requirement so as to take care of all product releases. They were also looking to take advantage of offshoring benefits by outsourcing requirement specifications and development activities.

Axcend’s Solution

Our experience working with manufacturers, building products for them, and knowledge of their pain-points proved exceptionally useful in helping this client with testing and improvement recommendations. As we understood the needs and set up processes, we paved way for a long-standing mutually beneficial relationship with the customer that extended beyond mere testing.

At the development centre, we manage the entire life cycle of their product development—including requirement analysis, development and testing—for various functional modules of their energy management system. From a testing services provider, we have now grown to be their partner offering end-to-end solutions, our teams working in close collaboration with the client teams on- and off-shore.

Our solution offered high quality data management and security of client and project information, IT infrastructure (including global network connectivity) and access to data. Our solution also offered them state of the art project management platform and tools for optimizing time and effort. It provided an agile project management methodology that would help the client helped mobilize and de-mobilize resources in a seamless manner. It also helped them with their overall contract management, including change and risk management.

The client witnessed a cost reduction of up to a whopping sixty percent (60%), a magnitude that was unimaginable until we came into the picture. The QA process of the company was in a much better position as compared to earlier. Implementation was quick thereby ensuring no time was lost in the form of downtime and the client was able to retain the domain knowledge.

  To know more about our development and testing services, please visit our development practice.